Issues with Greyhound

Please see below response regarding issues we raised with National consumer Agency about the service Greyhound are providing.

In relation to Greyhound Waste Collection, the NCA is currently engaging with the waste collection sector as a whole in relation to several issues. With regard to Greyhound Waste, we have received a commitment from the company that it will amend certain terms in it’s standard consumer contract which the NCA thinks are unfair to consumers. This commitment was made in an Undertaking to the Agency signed on 19th December, 2012 (a link to relevant information on our website is attached below). This Undertaking committed Greyhound to refunding those consumers who have already had credit balances forfeited. From 18th January, 2013, the company’s new terms and conditions state at 10.5 that “Any credit balance in the customer’s account will be refunded in the event that the contract is terminated , by either party within the 12 month period”. However, it should be noted that no timeframe for refunds is mentioned.

Rent increase with no return: Ellis

Sinn Féin spokesperson on Housing Dessie Ellis TD slammed plans to apply the new family home tax to local authority and voluntary housing which could see higher rents for struggling tenants.
Deputy Ellis continued:
“The plan to apply this unfair tax on houses in the social housing system makes no sense and is completely counterproductive.
“Social housing was cut in the budget as were supports which many tenants rely on. It has been a terrible budget for the poorest in our society and now many will face a rent increase with no return.
“Local authorities who were meant to gain from the tax will have to pay around €25 million. This makes no sense and will weaken local authorities and voluntary housing bodies and hurt their tenants.
“This is an unfair tax plan to begin with but it is an outrage that the government have not exempted social housing.
“Sinn Féin proposed a progressive wealth tax which would have avoided this problem. We will continue to fight the home tax for a genuine tax on wealth”