Issues with Greyhound

Please see below response regarding issues we raised with National consumer Agency about the service Greyhound are providing.

In relation to Greyhound Waste Collection, the NCA is currently engaging with the waste collection sector as a whole in relation to several issues. With regard to Greyhound Waste, we have received a commitment from the company that it will amend certain terms in it’s standard consumer contract which the NCA thinks are unfair to consumers. This commitment was made in an Undertaking to the Agency signed on 19th December, 2012 (a link to relevant information on our website is attached below). This Undertaking committed Greyhound to refunding those consumers who have already had credit balances forfeited. From 18th January, 2013, the company’s new terms and conditions state at 10.5 that “Any credit balance in the customer’s account will be refunded in the event that the contract is terminated , by either party within the 12 month period”. However, it should be noted that no timeframe for refunds is mentioned.

Council tenants can’t bare cost of Home Tax – Ellis

Council tenants can’t bare cost of Home Tax – Ellis

Sinn Féin housing spokesperson Dessie Ellis TD has called on the government to support his party’s amendment to exclude local authority housing from property liable to pay the Home Tax. He made his comments following reports that tenants could see a rise in council rents as a result.

Deputy Ellis said:

“Sinn Féin are opposed to this unfair tax on family homes but we are particularly concerned by the foolish move to levy the tax on social housing.

“Council tenants are not in any position to pay higher rents. The vast majority are scraping to survive these very hard times. Many have already been cut numerous times.

“This tax is supposed to be about funding local services but in fact it will cost Local Authorities large sums and take up resources determining the value of around 125,000 properties across the state.

“The government must accept this point and amend their bill accordingly. Otherwise the family home tax will be an even greater mess than envisaged.”